---
title: Contact SideUp | Customer Support, Partnerships & Careers
description: Contact SideUp for customer support, partnerships, careers, or privacy and data protection inquiries. Our team typically responds within one business day.
---

[Skip to main content](https://hi.sideup.com/contact-us#main-content)

[![logo](https://hi.sideup.com/hubfs/Brand/logo.svg)](https://hi.sideup.com/?hsLang=en)

- Solutions
  
  Pre-tax Benefits
  
  IRS-compliant, pre-tax benefits for core needs.

    - [Student Loan & Tuition Smarter education funding](https://hi.sideup.com/student-loan-repayment-benefits?hsLang=en)
    - [Commuter Pre-tax transit & parking](https://hi.sideup.com/commuting?hsLang=en)
    - [HRA Health Reimbursement Arrangement](https://hi.sideup.com/hra?hsLang=en)
    - [Family Care Real support for caregivers](https://hi.sideup.com/family-care?hsLang=en)

  Lifestyle Spending Accounts
  
  Flexible, post-tax benefits for modern life.

    - [Wellness & Fitness Gym, mental health & wellbeing](https://hi.sideup.com/wellness-fitness?hsLang=en)
    - [Work From Home Home office & remote setup](https://hi.sideup.com/work-from-home?hsLang=en)
    - [Food Meals, groceries & nutrition](https://hi.sideup.com/food?hsLang=en)
    - [Utilities & Essential Bills Internet, phone & household bills](https://hi.sideup.com/utilities-essentials-bills?hsLang=en)

  ENPS
  
  Measure and improve employee satisfaction in real time.

    - [ENPS Employee Net Promoter Score](https://hi.sideup.com/enps?hsLang=en)

  Recognition
  
  Celebrate your team and build a culture of appreciation.

    - [Recognition Peer to peer & manager recognition](https://hi.sideup.com/recognition?hsLang=en)
- Platform
  
  For Employers

    - [Manage Benefits Streamline your benefits administration](https://hi.sideup.com/how-to-manage-benefits?hsLang=en)
    - [Integrations Connect with your favourite tools](https://hi.sideup.com/integrations?hsLang=en)
    - [Security & Compliance Enterprise-grade security standards](https://hi.sideup.com/security-compliance?hsLang=en)

  For Employees

    - [How to spend benefits Discover how to use your SideUp card](https://hi.sideup.com/how-to-spend-your-benefits?hsLang=en)
- [Stayconomics](https://hi.sideup.com/stayconomics?hsLang=en)
  
  Learn with Stayconomics
  
  Explore the ideas, research, and strategies behind workplaces people choose to stay in.

  [Blog Data-backed, no-fluff articles on retention, benefits, and the future of work.](https://hi.sideup.com/stayconomics?hsLang=en) [Podcast On Youtube and Spotify with the leaders who are actually figuring it out.](https://hi.sideup.com/stayconomics/podcast?hsLang=en) [Newsletter The best of what's happening in HR and employee retention, curated, concise, and worth your Monday morning.](https://hi.sideup.com/stayconomics/tag/newsletter?hsLang=en) [Events & Webinars Real experts, real questions, real takeaways you can use before the week is over.](https://hi.sideup.com/stayconomics/events-webinars?hsLang=en) [Explore by Topics Retention, benefits, HR tech, financial wellness, and more, organized by what you need.](https://hi.sideup.com/stayconomics/topics-1?hsLang=en)

- Log in 
    - [Employee](https://app.sideup.com)
    - [Business Platform](https://admin.sideup.com)

[Book a demo](https://meetings-eu1.hubspot.com/lana-leles/demo)

- Solutions 
    - Pre-tax Benefits
    - [Student Loan & Tuition](https://hi.sideup.com/student-loan-repayment-benefits?hsLang=en)
    - [Commuter](https://hi.sideup.com/commuting?hsLang=en)
    - [HRA](https://hi.sideup.com/hra?hsLang=en)
    - [Family Care](https://hi.sideup.com/family-care?hsLang=en)
    - Lifestyle Spending Accounts
    - [Wellness & Fitness](https://hi.sideup.com/wellness-fitness?hsLang=en)
    - [Work From Home](https://hi.sideup.com/work-from-home?hsLang=en)
    - [Food](https://hi.sideup.com/food?hsLang=en)
    - [Utilities & Essential Bills](https://hi.sideup.com/utilities-essentials-bills?hsLang=en)
    - ENPS
    - [ENPS](https://hi.sideup.com/enps?hsLang=en)
    - Recognition
    - [Recognition](https://hi.sideup.com/recognition?hsLang=en)
- Platform 
    - For Employers
    - [Manage Benefits](https://hi.sideup.com/how-to-manage-benefits?hsLang=en)
    - [Integrations](https://hi.sideup.com/integrations?hsLang=en)
    - [Security & Compliance](https://hi.sideup.com/security-compliance?hsLang=en)
    - For Employees
    - [How to spend benefits](https://hi.sideup.com/how-to-spend-your-benefits?hsLang=en)
- [Stayconomics](https://hi.sideup.com/stayconomics?hsLang=en) 
    - Learn with Stayconomics
    - [Blog](https://hi.sideup.com/stayconomics?hsLang=en)
    - [Podcast](https://hi.sideup.com/stayconomics/podcast?hsLang=en)
    - [Newsletter](https://hi.sideup.com/stayconomics/tag/newsletter?hsLang=en)
    - [Events & Webinars](https://hi.sideup.com/stayconomics/events-webinars?hsLang=en)
    - [Explore by Topics](https://hi.sideup.com/stayconomics/topics-1?hsLang=en)
- Log in 
    - [Employee](https://app.sideup.com)
    - [Business Platform](https://admin.sideup.com)
- [Book a demo](https://meetings-eu1.hubspot.com/lana-leles/demo)

# Contact SideUp

## We're here to help.

Whether you need customer support, want to become a partner, explore career opportunities, or have questions about privacy and data protection, our team is here to help.

---

## Customer Support

Need help with your account or have a question about SideUp?

Our Customer Support team can assist you with benefits, payments, platform access, onboarding, and technical issues.

📧 **[hello@sideup.com](mailto:support@sideup.com)**

---

## Partnerships

Let's build the future of employee benefits together.

Whether you're interested in becoming a reseller, broker, referral partner, or technology integration partner, we'd love to hear from you.

📧 **partnerships@sideup.com**

 

---

## Careers

 

Join our mission.

At SideUp, we're building technology that helps companies retain talent and improve employees' quality of life. If you're passionate about innovation and making an impact, we'd love to meet you.

📧 **people@sideup.com**

---

## Privacy & Data Protection

Your privacy is important to us.  If you have questions about how SideUp collects, uses, stores, or protects your personal information, or if you'd like to exercise your rights under GDPR, UK GDPR, CCPA, or other applicable privacy laws, please contact our Privacy Team.

### Privacy & Data Protection Lead

**Emma Oliveira**  
Chief Operating Officer (COO)  
Privacy & Data Protection Lead

📧 **[privacy@sideup.com](mailto:privacy@sideup.com)**

---

## Frequently Asked Questions

### How quickly will I receive a response?

We aim to respond to all inquiries within one business day.

### Do you offer phone support?

Currently, we provide support via email and scheduled video meetings, ensuring every inquiry is handled by the right specialist.

### Where does SideUp operate?

SideUp currently supports businesses across the United States and the United Kingdom.

 

 

## Corporate Information

**SideUp Limited (United Kingdom)**  
Company No. 15200782  
Registered in England & Wales

**SideUp Limited LLC (United States)**  
Registered in the State of Delaware

 

---

 

## Still need help?

Not sure which department to contact? No problem.

We'll make sure your message reaches the right team.

📧 **hello@sideup.com**

 

-  

[![logoLime](https://hi.sideup.com/hubfs/logoLime.svg)](https://sideup.com)

Benefits that work for everyone.

<https://www.instagram.com/sideup2u/> <https://www.youtube.com/@sideup2u>

### Products

- [Student Loan & Tuition](https://hi.sideup.com/student-loan-repayment-benefits?hsLang=en)
- [Wellness & Fitness](https://hi.sideup.com/wellness-fitness?hsLang=en)
- [Work from Home](https://hi.sideup.com/work-from-home?hsLang=en)
- [Family Care](https://hi.sideup.com/family-care?hsLang=en)
- [Food](https://hi.sideup.com/food?hsLang=en)
- [Utilities & Essential Bills](https://hi.sideup.com/utilities-essentials-bills?hsLang=en)
- [HRA](https://hi.sideup.com/hra?hsLang=en)
- [ENPS](https://hi.sideup.com/enps?hsLang=en)
- [Recognition](https://hi.sideup.com/recognition?hsLang=en)

### Platform

- [Manage Benefits](https://hi.sideup.com/how-to-manage-benefits?hsLang=en)
- [Integrations](https://hi.sideup.com/integrations?hsLang=en)
- [Security & Compliance](https://hi.sideup.com/security-compliance?hsLang=en)
- [Ways to spend benefits](https://hi.sideup.com/how-to-spend-your-benefits?hsLang=en)

### Privacy

- [Privacy Policy](https://hi.sideup.com/privacy-policy?hsLang=en)
- [Terms & Conditions](https://hi.sideup.com/terms-conditions?hsLang=en)

### Log in

- [Business Platform](https://hi.sideup.com/admin.sideup.com?hsLang=en)
- [Employee Portal](https://hi.sideup.com/customer.sideup.com?hsLang=en)

[Contact us](https://hi.sideup.com/contact-us)

SideUp Visa® Commercial cards are powered by Stripe and issued by Celtic Bank. Stripe Issuing balances are provided in the US by Stripe Payments Company, licensed money transmitter, with funds held at Stripe’s bank partners, Members FDIC. 919 North Market Street, suite 950 – Wilmington – DE - 19801

© 2026 SideUp. All rights reserved.

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